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Terms of Use

1. Agreement

By using this booking service you agree to these terms. The service lets you book appointments with the salon and receive confirmations by phone.

2. Bookings

• Bookings are subject to confirmation by the salon.
• You agree to attend at the booked time or cancel in advance.
• The salon may cancel or reschedule bookings with notice.

3. Your Account

You are responsible for the accuracy of the name and phone number you provide. You may delete your account at any time from the Profile screen — this removes your data and bookings.

4. Liability

The platform connects you with the salon and is not liable for services provided by the salon, their quality, or any injury or dissatisfaction arising from them.

5. Contact

Questions about these terms: ask the salon directly or contact B.E.S.A. Bookings support.

6. Deposits & Cancellation

• Online bookings are held for 48 hours. The salon confirms the slot once a deposit (any amount) or the full price is recorded.
• If nothing is recorded within 48 hours the booking is released automatically and the slot becomes free again.
• Any deposit paid is deducted from the final price of the service.
• Refunds and no-show rules are set by the salon — ask them directly before paying a deposit.